The Lion King’s Wisdom; Equip Your Telecom Management Team With Needed Tools For Optimal Expense Management Success
Recently while watching the Lion King video mesmerize my Granddaughter, the Lion King (Mustafa) offered his young cub (Simba) some wonderful words of wisdom. “You
have not yet become what you will be!” This is a powerful truth, often overlooked by management, and yet can relate easily to your company’s telecom/wireless management teams telecom expense and asset management. Given the right tools combined with determination and training, your management teams can produce maximized savings and optimal efficiencies that cannot be replicated through their own diligence. In effect; 
Becoming all they can be.
Bring your telecom management team into the 21st Century and give them what they need to discover cost savings your company requires to stay competitive. Or better yet, get a competitive advantage on rival businesses in this vital indirect spend category. If your team is not using best-in-class software for automating inventory, expense optimization, procurement/Help Desk, invoice and payment management, your telecom/wireless management teams, Have not yet become what they could be!
Consider these Seven Key Performance Indicators (KPI’s)
The Aberdeen Group describes the following Seven KPI’s and demonstrates your wireless/telecom management team’s function optimally when companies implement best-in-class Telecom Expense Management (TEM) solutions with these terrific outcomes:
Best-in-class companies exhibited the following characteristics:
- 45 percent average productivity increase for fixed invoice reconciliation, audit
and disputes - 41 percent average productivity increase for fixed procurement and service order
tracking - 42 percent average productivity increase for mobile invoice reconciliation, audit
and disputes - 40 percent average productivity increase for mobile procurement and service order tracking
Another report also stated:
Execute on Wireless Expense Management to Drive ROI, showed that best-in-class
companies accomplished a:
- 31 percent decrease in the cost of monthly wireless voice services
- 24 percent decrease in the cost of monthly wireless data services
- 26 percent decrease in the cost of managing devices”
You have management teams in place. Help them to help your company achieve optimal results and become what they can be.
Just Think What Your Management Teams Must Do To Optimally Manage Your Wireline and Wireless Assets
A business’ telecom management team must be able to track all wireline and wireless assets from inception to elimination (with hopes accuracy has been fully maintained), analyzing all telecom invoices covering every vendor while examining each asset. Optimizing/Validating:
- contract compliance while optimizing each plan/asset monthly
- all zero or low use assets of each service offering; for example … identifying data,
voice, texting on a wireless device - all feature/plan options flagging those assets not needed or used
- vendor invoices while demonstrating all negotiated and available discounts are correctly occurring
- feature options are on the optimal plans without over-charges
- recommended changes while tracking all moves, adds, changes, and deletions
- all corporate policies are followed
Once each telecom asset is optimized, correctly processing the invoices and preparing them for timely payment (as your team takes into account all asset assignments and cost centers) is required for best-in-class TEM/WEM management.
Expense Optimization Results
Our experience indicates, your telecom management team results are reflective of their
telephony expertise, time available/spent optimizing with or without automating
tools for managing these vital assets.
Your expense and asset optimization results will undoubtedly fall into one of the following
categories:
- worst case scenario; excessive time spent for less or no real savings
- excessive man-hours achieving optimal savings results (dramatically reducing ROI)
- best case scenario; least amount of man-hours spent to achieve best possible
savings.
Unfortunately for many companies the worst case scenario is quite typical.
Efficient Telecom/Wireless Expense Management (TEM/WEM)
This is when your telecom management team becomes what it can be!
Your company providing telephony training (or smart-sourcing to a TEM/WEM
solution provider) utilizing a best-in-class
automated software solution will move your telecom management team to the
coveted best-in-class designation with optimal savings while providing valuable
time-saving efficiencies.
Is your current telecom/wireless management team equipped and prepared to become all your organization has determined that they should be?
Let me know how I can help your organization successfully accomplish telecom/wireless savings your telecom team properly assisted would love to achieve.
Integrity Communications 