5 Critical Functions of Cradle to Grave Telecom/Wireless Expense Management

Why settle for less cost/time savings, when you and your telecom team can exceed corporate expectations with life-cycle management of your company’s wireless environment. Optimizing your enterprises entire telecom/mobile device inventory is not just a dream it must be a requirement? Did you know most organizations telecommunications budget is often one of the top three corporate budget items? Critical to your company’s competitive edge and fiscal bottom-line success may very well be Telecom/Wireless Expense Management (TEM/WEM). The wireless discipline is also known as Mobility Device Management (MDM).

Unfortunately, many companies assume they are either managing their wireless assets acceptably or getting enough out of their internal efforts to render unnecessary any additional initiatives. This mindset is most often not only counterproductive to your company’s fiscal best end result but also seriously flawed in remaining competitive in the current difficult business environment. Your rival corporate entities likely have understood mandatory life-cycle Telecom/Wireless Expense Management (TEM/WEM) is vital to their expense reduction strategies. If not, they will soon. Your team would be wise to prioritize this TEM/WEM approach as well.

If your teams telecom/wireless efforts are anything other than cradle to grave management, your company’s telecom/wireless spend and employee time commitments are likely greater than is necessary for your business usage and required services. Check out these 5 Critical Functions of cradle to grave TEM/WEM solutions.

5 Critical Functions of life cycle TEM/WEM Services

1.  Invoice/Financial Management  

From invoice receipt to payment an automated solution is key to an affective life-cycle management of your telecom environment services.  Once the electronic/paper billing is received the data must be fed into an automated software solution for the establishment of the TEM/WEM process.  Core to this course of action is a centralized data base from which your team can manage all aspects of financial, accounting, and bill payment workflow. Such solutions must provide the right processing tools; exception reporting capability, carrier contract & corporate rules validation, as well as cost/split allocations and a robust reporting tool with a telephony aptitude to utilize it. This application will form the foundation to a true Cradle to Grave TEM/WEM approach.

 2.   Order Management

Centralizing and automating your device procurement process is essential to corporate control and the establishment of an accurate asset management process. This practice permits only corporate selected devices from which the employee/end-user can choose and only corporate hierarchy/cost center/device type approved services/devices into the inventory. The following related procurement services include:

  • Procurement/eProcurement– All telecom services should be ordered centrally and accounted for from inception from within the app.

Wireless – All vendor devices are selected from a corporate approved online catalog covering all accepted corporate carrier, device and accessories types.

The look and feel of the online wireless catalog should be client/company specific to give the end-user a comfort level expediting and enhancing their selection experience.

Additional Best in Class wireless ordering portal features are:

  • selections from all corporate approved carrier/device/accessory types available and up to date.
  • corporate policy should be required and accepted by end-user.
  • corporate approval process automatically requested and certified before order placement.
  • all approved device and accessories are shipped to the selected address.
  • Procured devices/accessories are received by the correct end-user within all carriers promised SLA’s.
  • the entire process is duly noted.
  • optimally all above transactions should be hierarchy/cost center driven; i.e. Catalog device/accessory types are dependent on where the subscriber/end-user sits in the hierarchy.

Provisioning(wireless)  – Automated and/or live wireless support ensures:

  • correct device voice and data provisioning/set up
  • timely end-user device training
  • accurately entering transaction, device/accessory, end-user data, and cost center/hierarchy info into the wireless asset inventory.

All such disciplines save the end-user/corporate telecom team (WEM solution provider) both time and the company capital due to proven automated process efficiencies.

3.   Inventory/Asset Management – Combined with the afore-mentioned eProcurement solution, wireless support/Help Desk is no less vital to maintaining an uncorrupted asset inventory. Maintaining the ongoing reliability of the data on who has what device, and what cost center/project(s) should account for it completes the loop for wireless inventory management.

 Help Desk (wireless) On-line or live wireless support provides the ongoing accuracy company’s must require. Inventory Management requires controlling the distribution of your wireless device population while allowing your end users/telecom team to get back to work on their core responsibilities. Help Desk aids in resolving these time-consuming issues/distractions, saving your enterprise substantial time and money.

From centralized/automated device selection/approval, procurement order entry/processing, provisioning, all Moves, Adds, Changes (MAC’s), reporting, and data analysis, Help Desk/Wireless Support seamlessly maintains the integrity of the device/end-user/cost center data and helps to ensure its correctness.

If data originally recorded needs to be changed or has been changed, your wireless support team provides that essential link to maintaining or accounting for device/accessory/cost center info so vital to wireless inventory management.

 4.   Vendor/Contract Management – The centralized data base relating to contract management is key to keeping current with carrier pricing, plans, terms and pricing. Quick visibility into such data will help your telecom team be able to access your current status and compare to the latest competitive offerings.  Such info across all vendors should include:   

  • your vendors info
  • vendor contracts
  • carrier contract info including terms/plans/pooling
  • contract validation data and processes
  • carrier (specific/comprehensive) usage
  • carrier (specific/comprehensive) spend
  • reporting capabilities available for review (by right, role & responsibility) to all required company staff   
  • Company Wireless Device/Accessory Policy and validation processes 

5.   Expense Management/Optimization – Finally all of the previous disciplines are designed to optimize your telecom/wireless expenses and contribute to a radically reduced spend. Comprehensive Usage/Spend Reporting, Exception generating capability, and analytical expertise will help you achieve the highest level of expense management success resulting in optimum savings generation. Your Expense Management strategies should include:

  • Cost Avoidance/ Optimization – ensures enterprise should only be paying for necessary services, devices, accessories, features options required for the optimum operation of corporate telecommunications goals.
  • Audit Services – invoice validation, contract compliance, trending analysis
  • Report Management – contract/business rule compliance/corp. policies, pooling, dispute management, trending, zero use features/devices, feature option adds needed, features not needed, and additional ad hoc reporting capability is required.

Businesses utilizing these 5 Critical Functions of Cradle to Grave Telecom/Wireless Expense Management services will dramatically increase time/cost efficiency while radically reducing corporate telecom/wireless spend spectacularly.

Posted in Accessories, Business Outsourse Processor, contract negotiations, Devices, Help Desk, Telecom Audit, Telecom Expense Management, Telecom Optimization, Telecommunications Audit, Telecommunications Expense Management, TEM, TEM/WEM, Uncategorized, WEM, Wireless Audit, Wireless Expense Managemet, Wireless Help Desk, Wireless Procurement | Tagged , , , , , , , , , , , , , , | 2 Comments

Individual Liable V Corporate Liable; Which Is Best For Your Enterprises Wireless Device Environment?

Corporate Captains are asking themselves which is the best way for my company to get the greatest bang for our wireless bucks, Individual Liable (IL – employee owned cell phones & Smartphones) or Corporate Liable (CL). Some business Smartphones are reaching the cost of laptops while the population of wireless devices is escalating in many corporate inventories even during this dark economic downturn. In some companies cell phone/BlackBerry/smartphones can account for hundreds if not thousands of devices. Determining the optimum approach for controlling, managing, and paying for such services could literally save or cost your company a mint.

Your telecom team needs to consider the advantages for both approaches. Then you can decide which strategy is best for your enterprise, providing the best performance indicators and the most advantageous budgetary considerations.

Individual Liable Advantages

Corporate Split Liability is a strategy which may provide some advantages for a few businesses. Advantage may occur if corporate policy requires the employee to pay for a large portion of the monthly recurring and equipment charges. In this way the business may mitigate gains other wised realized by pooling, volume negotiated contracts, ETF waivers, equipment/device/accessory and feature discount offsets under the CL model.

  • Employee is largely responsible for device selection and will likely have greater personal satisfaction with the device selected.
  • Employee may be more careful with personally owned equipment while being more restrained from continually updating to the newest more expensive technology (which could also be a liability from a productivity and efficiency standpoint).
  • A major consideration was a Tax related until recently. These issues are no longer any advantage after the change in tax laws in fall of 2010. Cell Phones are no longer a taxable benefit and no longer need to be tracked and accounted for.

Corporate Liable Advantages

It is essential to leverage your corporate wireless device population for maximum wireless plan and equipment discounts resulting in terrific savings as you improve your contract terms. For example:

  • Negotiated discounted or free feature/equipment benefits (I.E. texting, data plans, phone equipment and accessories).
  • CL Corporate discounts with an additional negotiated enterprise discount.
  • ETF (Early Termination Fee’s) waiver concessions may provide your enterprise a large number of permitted devise early terminations without standard penalty fees.

A corporate decision maker needs to ask, why a business would prefer to pay standard consumer rates for a carriers wireless devices. Losing the significant pricing and term advantage their volume of devices will afford.

It is easy to see with such advantages that the CL savings per device could easily exceed $30 a month.  If your company had 1,000 devices in your inventory you would be looking at minimally $360,000 in annual savings.  

  • CL combined with wireless expense management (WEM) solutions will provide automation, centralization and visibility into wireless usage, trends, and spend, while expediting procurement, help desk services, bill pay processes, optimization and cost avoidance services.
  • Optimizing pooling plans will minimize your cost per device while maximizing your device usage, super-sizing your savings potential. Combining Wireless Expense Management (WEM) cost avoidance/optimization with cost/time efficiencies will produce significantly better results than the $30 per device savings described in the scenario above.
  • Corporate control of your cell phones/smartphones/wireless devices. It is likely not beneficial to your enterprise for the telephone numbers your client’s are conditioned to call, leaving with former employees (IL scenario).
  • A centralized corporate policy and an automated approval of all wireless assets will permit only devices into corporate inventory that are useful to your employees and commensurate with their roles and responsibilities.
  • Better carrier or WEM Help Desk support providing time/cost efficiencies not received by the IL customer who will have to remain on the phone to resolve the issues on which they require assistance.
  • Possible security issues. An IL device connected to the corporate network will be monitored and managed by either your WEM solution provider or internal IT. Without CL corporate control, the device will not be approved for access to the company network. The concern is the employee owns the wireless equipment/smart phone/cell phone; however, the company has ownership of all required corporate data and applications. Proprietary info and protecting corporate network infrastructure will be increasingly difficult exasperated by numerous IL users possibly given such critical access.

 Our analysis concludes; CL places the load of wireless management on the company’s shoulders. However, that is really the only disadvantage. For the CL program to be truly cost effective, it needs to be managed either with internal resources utilizing an automated WEM solution or outsourced to a WEM solution provider. Centralization and automation of the life-cycle management of your wireless assets is critical to the cost/usage/time optimization and efficiency required to provide maximum savings ensuring the Corporate Liable advantage.

As information is power, the advantage is now yours. If the CL advantage makes sense for you and your telecom team; Corporate Liable is likely an authentic key to your company’s telecom cost reduction strategies.

Integrity has assisted several enterprises in migrating companies from IL to CL as well as transitioning from basic mobile phones to BlackBerry/Smartphones.

Let us know how we can help.

Posted in Accessories, Business Outsourse Processor, contract negotiations, Devices, Help Desk, Telecom Audit, Telecom Expense Management, Telecom Optimization, Telecommunications Audit, Telecommunications Expense Management, TEM, TEM/WEM, Uncategorized, WEM, Wireless Audit, Wireless Expense Managemet, Wireless Help Desk, Wireless Procurement | Tagged , , , , , , , , , , , , , | Leave a comment

3 Keys to Why You Need a Telecom Professional’s Analysis to Maximize Your Business’s Telecom Savings Potential

Difficult times dictate radical changes in the way we typically choose to do business. Often corporate policy is to stretch their own resources to audit their telecom services. In house in-sourcing of such projects often makes sense on the surface. However, with additional thought there are several drawbacks that you need to consider. Once considered, you will likely conclude out-sourcing to a telecom professional is key. Let’s discuss 3 reasons why.

1.      Rethink Internal Insourcing; Optimal Savings Vs Minimal Savings/Outsourcing is KEY.

In house expertise is often not as motivated to achieve optimal results. This is an unfortunate condition that often afflicts even the best organizations. In defense of your telecom team, they are extremely busy trying to keep your critical telecom services operational. Most often they are overwhelmed and undermanned. This will often produce an attitude of “if it’s not broke, don’t fix it” which develops a negative inertia that internally is hard to overcome.

If the incumbent carriers discounted services, all will be satisfied. Right? Wrong! Our analysts often report, when commissioned by the client to seek solution alternatives and competitive offers from various carriers, the incumbent carrier reps quickly go around our analysts with an offer designed to lock our client’s in to new terms with marginally better rates.   Unfortunately, this often occurs before the client has been presented with  competitive offers and negotiations have truly even begun.   

Minimal savings are accomplished. However, at what cost? The cost is often:

  • unnecessary or excessive set up/incidental charges
  • unreasonably higher monthly recurring charges  yet to be sifted through the competitive analysis and tested processes utilized by your telecom professional
  • terms less favorable than otherwise available

For these reasons outsourcing is key to Optimal Savings Vs Minimal Savings.

2.      Professional assistance is KEY to providing all the alternative solutions for the highest level of optimization success, staying competitive.

Do you have the in-house expertise available to consider all the angles? Unfortunately, your telecom team works long and hard to get you their best results. Those results may not take into account new technologies representing alternative solutions which would take your optimization of services to the highest level of success. Providing savings is welcome, but stopping short of an optimal savings recommendation is short-sighted and may put your company at a competitive disadvantage.

Recently we found a client’s major competitor taking advantage of a cutting edge technology which supplied them with significant cost savings. While our client had negotiated aggressive pricing with their current carriers, providing marginal savings over last year’s budget, this effort had the unfortunate effect of locking in a 36 month disadvantage against a key competitor. Had the client utilized a similar alternate solution, the savings would have been far greater. They are now at a competitive disadvantage which could be quantified in excess of $1,000,000 corporate wide. In this economy, conceding such ground is more difficult than ever to make up. With the help of a professional telecom consultant/auditor this disadvantage could have been completely avoided.

Outsourcing to a Telecom Professional is key to providing the highest level of optimization while preventing a competitive disadvantage.

3.      Don’t Get Greedy; Calmly Stay Focused On Fully Utilizing Your Telecom Professional’s Expertise.

Once your enterprise has a qualified consultant/auditor working in your behalf, you need to let them utilize their tried and true processes to achieve your very best results. Often, your consultant is working on a contingency or “performance” basis. They are highly motivated to achieve for your enterprise the optimal outcome.

Let’s be honest, there is the temptation to bypass your consultant when the carrier reps come directly to you with their offer (and they will come to you with offers as soon as they realize you have hired a consultant). Your telecom team may surmise, if I get the savings direct from the carrier, I will not need to compensate the consultant for his work. Big mistake, don’t get greedy. Stay the course. Your contract likely covers this possibility and you shoot yourself in the foot, by settling for savings yet not achieving the optimal savings available. You also lose the time/labor efficiencies that occur when your consultant is implementing, supervising, and validating the maximum savings opportunities, freeing your telecom team to focus on their core responsibilities. Just as the Good Book teaches, Greed is not good.

We recommend you act on these 3 Keys as to Why You Need a Telecom Professional’s Analysis to Maximize Your Business’ Telecom Savings Potential. Contact me to see how we can help maximize your company’s telecom savings.

 Gary Sambursky

Posted in Business Outsourse Processor, contract negotiations, Devices, Help Desk, Telecom Audit, Telecom Expense Management, Telecom Optimization, Telecommunications Audit, Telecommunications Expense Management, TEM, TEM/WEM, Uncategorized, WEM, Wireless Audit, Wireless Expense Managemet, Wireless Help Desk, Wireless Procurement | Tagged , , , , | Leave a comment

Smartphone Wars! Which is the Best? You Decide.

HTC EVOThe controversy is raging! Which is it; the tried and true steady performer, BlackBerry (BB), or the trendy new age challengers with their app rich operating systems (OS)? We’ll point you in the right direction so you can decide. The following is some great Pro & Con info we have uncovered on the newest and best-selling models of smartphones on the market today.

According to the major cellular carriers, the following are the most popular models of BlackBerry and smartphones currently on the market.

  1. The HTC Evo is Sprint’s top-selling phone its top selling BB is the 9670. According to Sprint’s representatives:
    • the HTC Evo has Google run Android technology – a feature that is in high demand by their customers,
  2. AT&T’s most sought-after phone is the Iphone 4 with its best-selling BB being the new Torch.
    • Presently the Iphone is AT&T’s best selling unit due, in large part AT&T’s exclusivity for this model. However, Verizon has acquired rights to sell the Iphone – a move which will undoubtedly impact AT&T’s Iphone sales.
  3. T-Mobile’s best-selling phone is the My Touch and the BB Curve 8520 is their best selling BB model
    • Like the HTC Evo this phone comes with Android OS.
  4. Verizon’s best selling phones are the Droid X and the BlackBerry Bold. According to Verizon’s representatives,
    • the Droid X is in high demand due to its mobile hotspot capability as well as its long battery life ( a very respectable eight hours of talk time and 220 hours (or nine days) of standby time)

Our Research and experience shows that the current trend in smartphone usage is shifting away from BlackBerry phones to smartphones (including Android OS technology and Iphone’s).  According to Visagemobile.com Mobility Management News, a recent survey revealed:

Employees using Android and Apple smartphones are more satisfied than those operating BlackBerry devices

  • 45% of BlackBerry users were satisfied with their phones compared to
  • 71% of Iphone users
  • 70% of Android users

This is attributed, in part, to their more sleek & futuristic ergonomic design. Including touch screen features and rich social networking capabilities now in great demand. The same study also suggested that the emergence of new options for enterprise mobility has been a significant factor in the decline of BlackBerry usage. That being said the study also indicates that BlackBerry phones remain the most commonly issued business Smartphone. Why? Primarily due to their strong emphasis on security and user-friendly email features.  Although current trends show businesses moving away from BlackBerry devices this trend could change in the near future. BlackBerry is releasing more sophisticated touch screen models including the BlackBerry Storm, Torch and the soon to be released (recently leaked) models Apollo and Dakota.  These are projected to greatly influence BlackBerry’s position in the market.

Presently the advantages (pros) of using and Android or Apple smartphone over a BlackBerry device are:

  • Screen size, compared to other smartphone models BlackBerry screens are significantly smaller making it hard to read emails and other documents opened on the phone
  • Limited scope and abilities to process applications. This means if you are running too many apps on a BlackBerry phone the phone may not recognize incoming calls and will send them directly to voicemail without ringing the phone.
  • Close-sourced application development. In a nutshell this means that other smartphones allow for greater increase in scope, speed and release, as well as the volume of applications and software updates for their devices

We know that smartphones decisions are highly personal and subjective to the individual preferences & more importantly corporate requirements. We hope that we have provided you with some great information for you to make an informed decision, as it pertains to your corporate or personal choices.

Dustin Hare with Team Integrity

The above information is factual as it was both researched and compiled by discussions with carriers, corporate clients, and individual users.

Posted in Accessories, Business Outsourse Processor, Cell Phone Recycling, Devices, Help Desk, Telecom Expense Management, Wireless Expense Managemet, Wireless Help Desk, Wireless Procurement | Leave a comment

3 Important Aspects Of Wireless Expense Management; Results That Matter

Results do matter! The days when corporate wireless services are just a standard cost of doing business, a nice employee benefit, or tucked neatly into some other aspect of the corporate budget are long since gone. In these days of austerity, when every dollar spent needs to be spent well and can be demonstrated as such are combined with expensive ever advancing technological tools and sophisticated communications devices, Wireless Expense Management results do matter.

For your convenience I will identify 3 quantifiable results that matter. 

1. Accurate Wireless Device Inventory/Asset Management

Wireless Device Order /Provisioning Management

Centralized corporate control is fundamental to an optimized and accurate wireless device inventory. Centralized corporate control is initiated when only a corporate recommended/approved device is permitted into your company inventory. Using an automated approval process each device order itself is either approved or denied by management. An automated ordering portal integrated with a life cycle Wireless Expense Management (WEM) solution is preferred and the most cost-effective means of maintaining an accurate wireless inventory. Permitting only necessary corporate wireless device users and their device selections into an accurate inventory is the first step to a result that matters.

Wireless Support/Help Desk Management

Once a device is approved/permitted into the inventory, it is now necessary to be able to map and track the subsequent history of the device throughout its life cycle. Herein is where an automated Wireless Support/Help Desk integrated into the, aforementioned, centralized database continues providing results that matter. When a device is upgraded, retired, swapped or given to another employee, all such transactions need to be forced through the wireless support solution and wireless support representatives who substantiate the details. In so doing, your wireless Help Desk can accurately map the device to each appropriate corporate user from cradle to grave storing all such info in the centralized database a WEM software solution offers.

Simply stated, knowing who has what matters. Great savings can be experienced when only corporate approved assets are permitted only to those who really need them.

2. Automated Wireless Expense Optimization/Report Management

Cost Optimization

As carriers, device types, plans, features, and other service offerings multiply, it becomes increasingly difficult to ensure that each wireless user is on the corporate selected carrier, correct plan, with the most cost-effective features, and using only company approved accessories. A true Wireless Expense Management solution collate the wireless invoice data into a plethora of reports that provide visibility into virtually every aspects of wireless spend. The right application will flag all carrier contract, corporate initiated business rules, and corporate policy violations. This exception alert system is a Best Practices method identifying the problem devices as it defines what the errors are. Your WEM analyst will use this data to explore reasons for the alerts and determine what recommendations need to be made to management, approved, implemented, and tracked to completion.

For example, selected reports may show a carrier’s pool plan is providing too much headroom. The pool plan number of allotted minutes can now be squeezed down or optimized by continually monitoring and tweaking each device in the pool. Often eliminating from the pool those users who should be placed on individual plans, as their excessive usage has become a pool buster.

Cost Avoidance 

Cost Avoidance is the aspect of optimization that reduces or eliminates the costs of unnecessary features. For instance, an end-user may have unlimited SMS text messaging while he rarely texts to others. The right solution will provide reports that will alert your WEM analysts. The elimination or reduction to the appropriate text plan will help the company avoid unnecessary costs. Another possible point of optimization (out of so many) is identifying zero use devices or features (data, voice, text, etc) and eliminating them from the inventory. A few dollars here and a few dollars there will amount to a result that really matters over hundreds or thousands of devices. 

3. Invoice/Financial Management

With electronic import of all carrier invoices, from the moment the electronic vendor invoices are received, a WEM solution provider will not only collate all the pertinent data for optimization and asset management but also provide automated management from receipt to payment. The right software application is a powerful tool managing the workflow, automating the cost allocation process, and calculating cost center splits, while providing contract/invoice validation. Remember this fact less human touch means greater process efficiencies and less human error.

These 3 aspects of a true wireless expense management solution provide time/labor/cost savings demonstrating results that really matter to your enterprise and its budgetary bottom-line. Savings and process efficiencies mean less corporate overhead, greater competitiveness, and a better chance for your company to whether our current economic storm.  

Let me know if I can help you determine if a wireless expense management solution will offer your company results that matter.

Posted in Business Outsourse Processor, contract negotiations, Devices, Help Desk, Telecom Audit, Telecom Expense Management, Telecom Optimization, Telecommunications Audit, Telecommunications Expense Management, TEM/WEM, Uncategorized, Wireless Audit, Wireless Expense Managemet, Wireless Procurement | Leave a comment

How To Use Occam’s Razor to Shave Your Company’s Wireless Communications Budget

 These are complicated and difficult times. It is said we are living in the Information Age. Yet the information often is not good news. The technology, applications, and communications devices are evolving with lightning speed while your wireless spend is increasing exponentially.  When you look at your carrier invoices this is becoming increasingly evident. In this age of complexity I yearn for simplicity.

Occam’s Razor

That is where Occam’s razor comes in. In layman’s terms Occam’s razor is “the simplest explanation is more likely the correct one”. It is also called the Law of Economy or Law of Succinctness. I’m a simple guy, I like simple answers. Let me state with succinctness, life-cycle Wireless Expense Management is the simple law of economy for solving those complicated issues surrounding corporate wireless device usage, asset management, & cost optimization.

Wireless Asset Management

Consider Occam’s razor on Wireless Asset Management: Only allowing corporate permitted and approved wireless assets into the corporate inventory, from an automated solution accounted for in a centralized data base (eProcurement) is the simplest means to accomplish the greatest possible good. Succinctly speaking, outsourcing this process to procurement professionals who use cutting edged solutions, centralizing the data (for reporting purposes) while meeting all negotiated SLA’s, is the simplest way to achieve process efficiencies and a cost savings on this ‘cradle’ aspect of a Wireless Expense Management  (WEM) cradle to grave solution.  

Help Desk

When you add a professional automated Help Desk to the centralized eProcurement process you have taken great strides towards continuing to maintain the integrity of your company’s wireless inventory. Increasing employee time/labor savings and significantly improving end-user customer satisfaction is a wonderful best practice by-product of your automated Wireless Asset Management program.

Wireless Cost Optimization

How would Occam’s razor shave off unnecessary spend from your wireless budget? Well, Occam’s razor will not optimize anything but the decision-making process. However, Occam would smile on this simple truth, an automated software application combined with the professional best practices approach of a life-cycle Wireless Expense Management program will result in real-time/labor/cost efficiency savings. Likewise your WEM solution will produce hard definable savings through both optimization of wireless services and cost avoidance initiatives.

Without life-cycle Wireless Expense Management wireless spend in many corporate entities is expanding rapidly while profits are decreasing, this is a simple fact. I am sure Occam would question, why should you or your corporate execs settle for a budget trim when through a WEM program you will clearly shave off all the unnecessary time/cost spend associated with your company’s wireless environment?  Check out a Wireless Expense Management strategy today. Test Occam’s razor and prove to yourself that this WEM solution is the simplest means to a great cost cutting solution.

Posted in Business Outsourse Processor, contract negotiations, Devices, Help Desk, Telecom Audit, Telecom Expense Management, Telecom Optimization, Telecommunications Audit, Telecommunications Expense Management, TEM/WEM, Uncategorized, Wireless Audit, Wireless Expense Managemet, Wireless Help Desk, Wireless Procurement | Leave a comment

A Great Secret Not For Profits Use To Generate Revenue During Difficult Times

Dark economic times have many fiscal casualties. Businesses are struggling to reduce the ugly red line that is showing up in way too many budget presentations. Families are striving to reduce debt and tighten their belts. Not For Profits (NFP’s) have taken a hit from both their stressed business & family donors and are besieged with higher costs and lower cash donations hindering the fulfillment of their noble missions.  

Secret Revealed: Cell Phone Recycling

With all the negatives one could focus on, there are a few rays of sunlight breaking through, some silver linings that can be instructional. One secret many not for profits have tapped into is non cash donations to help them to expand the culture of generosity within the ranks of their own sponsors and donors. I would like to highlight a few forward thinking not for profits (NFP’s) availing themselves of a specific GREEN initiative supplementing their current cash donations with a Cellular Phone Recycling (CPR) program.  

  • Wycliffe Bible Translators                                         www.wycilffe.orgTemporary
  • Lodging for Children & Families (TLC)                   www.kidstlc.orgChristian    
  • Family Services (CFS)                                                www.cfskc.orgIntegrity  
  • Resource Center (IRC)                                               www.integrityresource.org             
  • Animals Best Friends                                                  www.animalsbestfriends.org/
  • Animal Haven                                                               www.animalhavenkc.org/
  • Maranatha Academy (MA)                                        www.ma-kc.org/

These Not for Profits (NFP’s) have found offering Cell Phone Recycling can be a wonderful complement for their normal cash donations, helping their businesses sponsors/donors to additionally bless the NFP’s in their splendid tasks.

Consider these non cash donations can be:

  • ‘instead of donations’ (for those who no longer have cash available) or
  • ‘supplemental to donations’ (those who have made cash donations but would like to do even more to help)

This cellular phone recycling course of action is helping these CPR’s to make a little headway against such strong economic headwinds. In spite of the negative economy these astute participating NFP’s have offered friends, sponsors, and donors additional support opportunities with non cash donations. By donating their used/unused cell phones these friends of the NFP have yet another creative giving opportunity useful as well as needed.

A Cell Phone Recycling campaign is a common denominator for these NFP’s who will take one person’s/company’s junk and recycle it to become beneficial to their organization.

You Can Help

Your generous donation of used & unused cell phones in behalf of your favorite charity will help not only the environment, by keeping harmful cell phones from being carelessly disposed of in our local landfills, but will also fund vital services raised through your gracious gift.


You can participate now in this tremendous support program, just select a Not For Profit and donate your box of used devices in their behalf. Check out www.integritycsi.com/cpr for more info on this tremendous opportunity to give.


Environmental hazards: If not disposed of properly*, cell phones are damaging to our air, soil and water.

Some sad facts

  • One cell phone can pollute up to 132,000 liters of water.
  • Cell phones (and other electronic devices) contain toxic substances such as arsenic, lead, cadmium, and beryllium that can pollute the air when burned in incinerators and leach into soil and drinking water when buried in landfills.
  • Cadmium can damage the kidneys and it is transferred through the air and through our food.
  • Lead accumulates in landfills and can cause damage to the central and peripheral nervous systems.
  • Mercury gets into our water supply and accumulates in living organisms and travels up the food chain. The principle exposure pathway is through our food and it causes brain damage.
  • Cell phone recycle campaigns are good for our environment because all collected cell phones and electronic devices are either refurbished or disposed of using only the most ecologically sound methods.
  • Feel Free to Contact me for additional ideas on how you can help or your favorite not for profit can benefit. www.integritycsi.com/cpr

 *Environmentally Responsible Recycling: We will process your phones through an environmentally safe recycling process. Your phones will not be scrapped in underdeveloped countries, where many environmental groups have revealed the toxic effects of unregulated recycling operations. We at Integrity Communications take our commitment to the environment seriously.

Posted in Business Outsourse Processor, Cell Phone Recycling, Devices, Telecom Expense Management, Telecommunications Audit, Telecommunications Expense Management, TEM/WEM, Uncategorized, Wireless Audit, Wireless Expense Managemet | Leave a comment